There is an unbelievable amount of car rental services competing for a prospective customers business. A person can feel that they have no chose but to give into whatever the customer service representative request, no matter how unpleasant the service they provide. After leaving a flight that is unusually difficult or uncomfortable, the thing that can make it worst would be if, the car that was suppose to be reserved for them will not be available after all. This is why car rental companies ask for flight number. Hopefully by doing this it will avoid future problems.
There are some other good reasons why car rental companies ask a customer to leave flight information. In some instances honoring a reservation can be impossible. To make sure that the best service is rendered the rental companies try to make arrangements that will keep everything running smoothly.
Because they know that an accident could happen at any time, or maintenance problems may occur, and let us not forget the customer needing the car for an additional amount of time, they take precaution to be prepared.
The way these unfortunate situations are avoided is by having a large fleet and by getting as much information as possible, about the customers travel arrangements. Unfortunately the revelation of what some may think is too much information, can leave a person feeling invaded. Most people that are not aware of the process will soon come to understand, after proper explanations by the car rental representative, that this is a policy set aside to make everything go smoothly.
If a flight is delaying a consumer from arriving at the time that was previously agreed upon, the representative is aware of this because they have a flight number. At this time they can govern themselves accordingly by making sure the reservation stands.
Security is one of the most important things to consider when making flight plans. It is essential for the airport to weigh the activities of everyone entering and exiting the facility. There have been new policies put in place in order to protect the people in the airport. It is best for all concerned to keep everyone progressing toward their final destination.
By having the time their customer is expected to arrive and knowing the flight they are supposed to arrive on will help to make this possible. Most airport security will not tolerate a person standing around for too long.
Hopefully this has made a person more at ease about giving their flight number to the person taking the reservation at the rental car company, Knowing the reason behind this process, makes it a little more easily understood. It is highly unlikely that, after making an uncomfortable flight, anyone wants to simply stand around and wait for a car that they made reservations for several days previously. Most people just want to walk up to the counter, give their conformation number, and receive a key to a car that is waiting just for them. This can be made possible by giving the information that is requested of them, at the time that their reservation was taken.